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16 Key Benefits of Having an Effective Web Site

Let's take a closer look at the tremendous benefits that you'll enjoy when you have a web site that's deployed and marketed effectively:

  1. Obtain more customers. Both local and international potential customers access your web site at low costs, creating more buyers for your company's products and services. Many people prefer to do business with you directly over the Internet because it is cheaper and more convenient than making long-distance calls or sending orders through the mail.
  2. Develop an automated profit-making machine. People who visit your web site are often already interested in your products and services. Use your web site to show them what you offer, obtain their particulars, let them order right away, and then follow up with more offers. You get a profit-making machine that runs 24 hours a day, saving you time and manpower.
  3. Advertise and provide information at low cost. Traditional print and media advertising makes you bear all the advertising costs. With the Internet, users pay to access whatever you choose to display. They also print these materials at their own expenses.
  4. Gain access to an affluent audience. Tap into today's pool of 72 million Internet users worldwide, the majority of whom come from medium to high income groups and are more likely to purchase your goods and services.
  5. Provide instant and automatic customer service. Place your company's support information and post frequently asked questions with their answers on your web site so customers can obtain the technical assistance they need without contacting your staff. Customers can also provide you with feedback and suggestions directly through online forms and email.
  6. Conduct market research. You can use the Internet as a quick and effective test bed for headlines and business ideas. Create different approaches and see how the audience reacts. It's faster and much less expensive than testing with direct mail. You can check out the latest trends online and conduct surveys to find out what your customers want.
  7. Keep in touch with customers automatically. A web site allows you to keep your operating costs down while still keeping in touch with customers 24 hours a day, 7 days a week. No extra employees or paperwork are required.
  8. Let customers control the sales process. Many people are irritated when salesmen forcefully persuade them to buy goods and services. They like to review the product properly before making a buying decision themselves. A web site allows the customer to be his or her own salesman, to be in control of the buying process. This greatly increases the chances of a purchase.
  9. All businesses are equal online. All businesses have access to the same online market over the Internet. However, 9 out of 10 web sites don't make full use of the Internet to generate leads and boost their profits. By being part of the ten percent who do, your chances of success on the web are greatly multiplied. Having your own domain name (yourcompany.com) immediately gives your business the level of prestige enjoyed by large corporations that have their own domain names, such as Microsoft (microsoft.com).
  10. Go multinational at low cost. It's not only your International customers who save money when contacting you over the Internet. A web site naturally and instantly transforms your business into a multinational corporation without the costs and hassles involved in setting up branches in various countries worldwide.
  11. Enhance your corporate image instantly. Placing your web site and email addresses on your name cards, letterheads, company stationery, brochures and advertisements immediately lifts your company to a higher profile and brings credibility to your business.
  12. Open gateways to moneymaking opportunities. When your web site becomes popular, there are countless ways of profiting even more online. You can generate extra cash by obtaining online advertising sponsorships, trading links with other web sites, and offering reseller programmes.
  13. Target specific market segments quickly and easily. People on the Internet gather in special interest groups, just as they do in conventional markets. By locating these groups online, it becomes easy to target promotions and conduct surveys that result in increased sales.
  14. Keep customers coming back automatically. Email announcements and online newsletters are cost-effective ways of reaching your existing customers, showing them that you care while reminding them of your presence and getting them to continue buying from you.
  15. Cash in on the rapidly growing online market. Everyday, more businesses are going online. Put up an effective web site to ensure that you obtain a share of the projected US$40 billion online marketplace by the year 2000. As the rule goes, if you don't join in, your competitors will have it all.
  16. Increase the public and media's awareness of your company. Use your web site to provide information, press releases and announcements over the Internet. Having a web site arouses interest in people and is often the focus of both formal and informal discussions.

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